People-first operations and HR manager with 5+ years leading recruiting, scheduling, training, and staff coordination at a major university. Skilled at managing high-volume workflows with urgency, communicating clearly with candidates and stakeholders, and building systems that keep teams organized and engaged.
Core Skills
Recruiting & hiring coordination
Complex scheduling (85+ staff)
Employee onboarding & training
Confidential file & records management
Policy writing & compliance communication
Budget oversight & expense tracking
Event planning & logistics
Microsoft Office 365 (Word, Excel, Teams, Outlook)
Experience
Assistant Manager
Apr 2023 – Present
Wisconsin Union – Union South Kiosks, University of Wisconsin-Madison
Managed full-cycle recruiting for student staff: posted positions, screened applicants, conducted interviews, and coordinated onboarding for up to 85 employees
Built and maintained weekly and monthly schedules for 25 supervisors and 65 team members
Developed and tracked structured training programs covering communication, time management, and leadership
Maintained confidential employee files and HR documentation with high discretion
Drafted and communicated policy updates to staff via written memos and in-person meetings
Planned and executed team events; collaborated with senior leadership on budget and strategic planning
Assistant Manager
May 2020 – Apr 2023
Wisconsin Union – Der Rathskeller, University of Wisconsin-Madison
Oversaw all HR operations for a $6M university dining unit
Interviewed, hired, and tracked training for student supervisors across multiple concurrent hiring cycles
Managed personnel records and ensured documentation accuracy
Coordinated policy rollouts and engaged staff in shared decision-making
Education
Bachelor of Arts — Political Science & Gender and Women's Studies
University of Wisconsin-Madison · Graduated May 2020
Tailored For — Legal / HR Support Specialist
HR administration: hiring, onboarding, scheduling, training
Confidential recordkeeping & file management
Policy development & compliance communication
Calendar & deadline coordination for senior leadership
Budget assistance & expense tracking
Strong written & verbal communication
Discretion & integrity with sensitive information
Microsoft Office 365 proficiency
Experience
Assistant Manager — HR & Operations
Apr 2023 – Present
Wisconsin Union – Union South Kiosks, University of Wisconsin-Madison
Managed full-cycle scheduling for up to 85 student employees, coordinating coverage, tracking availability, and maintaining accurate staffing records
Oversaw hiring and onboarding workflows: posted positions, conducted interviews, and maintained HR documentation in compliance with university policies
Developed and implemented staff training programs; tracked completion and progress for each team member
Maintained confidential employee files and HR documentation with a high standard of discretion
Communicated policy updates to staff through written notices and in-person meetings
Collaborated with senior management on strategic planning, operational improvements, and budget forecasting
Assistant Manager — HR & Operations
May 2020 – Apr 2023
Wisconsin Union – Der Rathskeller, University of Wisconsin-Madison
Oversaw all HR operations for a $6M university dining unit, including interviewing, hiring, and tracking training of student supervisors
Managed employee records and ensured documentation accuracy across personnel files
Drafted and communicated policy changes via written communications and staff meetings
Engaged student staff in shared decision-making, promoting accountability and a positive team culture
Additional Qualifications
Background working within university institutional environments — familiar with compliance-driven, policy-heavy operations
Demonstrated ability to handle sensitive personnel information with professionalism and confidentiality
Comfortable operating independently with limited supervision in fast-paced, deadline-driven settings
Education
Bachelor of Arts — Political Science & Gender and Women's Studies
University of Wisconsin-Madison · Graduated May 2020
Tailored For — Campus Recruiting Coordinator
Full-cycle recruiting coordination & candidate communication
Interview scheduling & superday logistics
Job postings & applicant tracking
Event planning for large groups
Onboarding & new hire training support
Multi-task prioritization in high-urgency environments
Strong client service & stakeholder communication
Microsoft Office 365; eager to develop Workday skills
Wisconsin Union – Union South Kiosks, University of Wisconsin-Madison
Managed full recruiting cycle for student staff: drafted and posted job openings, screened applicants, coordinated and conducted interviews, and communicated decisions and next steps to candidates
Built and maintained schedules for up to 85 student employees across multiple roles — coordinating availability, shift coverage, and last-minute changes with a strong sense of urgency
Served as the primary point of contact for student hires throughout the onboarding process, providing updates and ensuring a smooth candidate experience
Developed and delivered structured training programs for new hires and supervisors, tracking completion and progress
Planned and executed team events and staff meetings, managing logistics, communication, and materials
Collaborated cross-functionally with senior management on operational strategy and budget planning
Assistant Manager — Recruiting & Operations
May 2020 – Apr 2023
Wisconsin Union – Der Rathskeller, University of Wisconsin-Madison
Oversaw recruiting and hiring for a $6M university dining operation: interviewed, selected, and tracked training for student supervisors across concurrent hiring cycles
Managed candidate communications and coordinated interview logistics
Maintained employee records and documentation with accuracy and confidentiality
Coordinated policy rollouts and engaged staff in team decision-making
Additional Qualifications
Extensive experience working with college students in a university environment — well-suited for campus recruiting contexts and intern program coordination
Comfortable operating independently on projects while collaborating effectively within a team
Strong client service orientation; consistently the face of the team for candidates, new hires, and campus partners
Proven track record managing time-sensitive, high-volume coordination without sacrificing accuracy or communication quality
Education
Bachelor of Arts — Political Science & Gender and Women's Studies
University of Wisconsin-Madison · Graduated May 2020